We give you a 3 months warranty on smartphones and a 1-month warranty on smart gadgets against manufacturer defects in hardware parts, not software issues, if any hardware issue appeared during these periods the item will be replaced or you can ask for a full refund.
Returns are accepted during the first 14 days from receiving the order but the item must be in factory condition, sealed and not opened or used.
We won't leave you alone, if any issue appeared in your smartphone after the warranty period we offer you spare parts and maintenance with high quality and original spare parts.
The maximum cash-on-delivery (COD) amount is EGP 30,000.
Any remaining balance exceeding EGP 30,000 must be paid via instapay or Vodafone cash (Vodafone cash with extra 1%) before shipping .
1% surcharge will be applied to the COD amount if it exceeds EGP 3,000.
For further details, please contact our support team.
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